Online help application
Intuitive, easy-to-use interface allows borrowers to securely apply for help 24/7 using any desktop or tablet, reducing servicer calls
THE SOLUTION FOR CONSUMER OUTREACH AND DOCUMENT INTAKE
TRANSFORM YOUR LOSS MITIGATION WORKFLOW
The MC Consumer Connect platform transforms a bifurcated, high touch process to dramatically reduce turn-times, increase velocity, and enhance efficiency. The platform’s digital automation functionality helps quickly scale operations and consumer communication while delivering a seamless, trackable and compliant process.
INTUITIVE CONSUMER FUNCTIONALITY
ENHANCE THE CONSUMER EXPERIENCE | REDUCE NEED TO MANAGE MULTIPLE VENDORS
The MC Consumer Connect platform transforms a bifurcated, high touch process to dramatically reduce turn-times, increase velocity, and enhance efficiency. The platform’s digital automation functionality helps quickly scale operations and consumer communication while delivering a seamless, trackable and compliant process.
ROBUST FEATURES
DELIVING END-TO-END SERVICER SUPPORT
- Borrower solicitation
- Borrower intake
- Servicer intake
- Servicer support
- Borrower communication
- Generation of trial/full modification
- Digital signings
- Digital notary
- Document management
- Digital delivery
- Recordation
- Customized forms
DYNAMIC COMMUNICATION WORFLOW
ENSURING DELIVERY OF COMPLETE DOCUMENTS
