Digital Doc Delivery

You are here: / / / Digital Doc Delivery

MC CONSUMER CONNECT

THE SOLUTION FOR CONSUMER OUTREACH AND DOCUMENT INTAKE

TRANSFORM YOUR LOSS MITIGATION WORKFLOW

The MC Consumer Connect platform transforms a bifurcated, high touch process to dramatically reduce turn-times, increase velocity,  and enhance efficiency.  The platform’s digital automation functionality helps quickly scale operations and consumer communication while delivering  a seamless, trackable and compliant process.

INTUITIVE CONSUMER FUNCTIONALITY

ENHANCE THE CONSUMER EXPERIENCE | REDUCE NEED TO MANAGE MULTIPLE VENDORS

The MC Consumer Connect platform transforms a bifurcated, high touch process to dramatically reduce turn-times, increase velocity,  and enhance efficiency.  The platform’s digital automation functionality helps quickly scale operations and consumer communication while delivering  a seamless, trackable and compliant process.

  • Online help application

    Intuitive, easy-to-use interface allows borrowers to securely apply for help 24/7 using any desktop or tablet, reducing servicer calls

  • Private label servicer portal

    Personalized, flexible and secure SOC 2 secure web-app and document uploading that can easily scale to meet any volume fluctuations

  • Enhanced communication

    Borrower receives immediate acknowledgment of their request for assistance and is given step-by-step instructions

  • Complete packages for review

    Servicer ensures completed borrower assistance packages ready for underwriter review.  No need to track down signatures, notaries or ‘aged-out’ documents

ROBUST FEATURES

DELIVING END-TO-END SERVICER SUPPORT

  • Borrower solicitation
  • Borrower intake
  • Servicer intake
  • Servicer support
  • Borrower communication
  • Generation of trial/full modification
  • Digital signings
  • Digital notary
  • Document management
  • Digital delivery
  • Recordation
  • Customized forms

DYNAMIC COMMUNICATION WORFLOW

ENSURING DELIVERY OF COMPLETE DOCUMENTS