Who We Are
Established in 2008, Mortgage Connect was recapitalized in 2012 to innovate the stale approach to the standard closing model. Since then, we have flourished to become the premier, end-to-end mortgage services provider national service provider of choice to most of the nation’s top lenders.
We are known for our service first approach and high-touch delivery model that provides consistently exceptional consumer communication and satisfaction. We understand the complexities of each loan product as well as the unique requirements of our Originator, Servicer, and Private Wealth partners. That is why we have built a sophisticated, flexible and scalable operational platform that allows clients to dictate processes, scripting, and integration requirements.
Our impressive growth is a testimony to the exceptional service levels and consistently professional, smooth and seamless consumer experience. Plus, our unrivaled team of dedicated experts remove the burden associated with constant regulatory and compliance changes, and ensure quality through each step of the order.
At Mortgage Connect, Operational Excellence is standard protocol. In fact, our process is based on three core tenants: Connect, Communicate, and Collaborate. Our highly-interactive, client-dedicated teams serve the nation’s largest lenders, and have a proven track record of outperforming the competition. Focused on metric-driven, exception management, we have innovated our operational processes by enhancing the standard title and closing process. This effort is reflected in our industry leading scorecards, accelerated post-closing results, and superior client satisfaction ratings.
Mortgage Connect History
2017Mortgage Connect Expands into Default ServicesDiversification continues with Expansion into Default Solutions
2017Mortgage Connect Launches Valuation SolutionsMortgage Connect forms Valuation Connect Division through acquisition of Urban Lending Solutions Appraisals
2016Launch of eClosing Solutions & New Office ExpansionOpened California Operation: Mortgage Connect Escrow, Inc.
Launched eClosing Solutions for Seamless Closing Experience
2015Mortgage Connect Private Wealth SolutionsPlatinum Certified signing agents supported by specialized private wealth internal team
Launch of New York Operations to deliver local market closing support to attorneys and clients
2014Opened Texas OperationsCentrally located operational center to meet growing demands and to better serve national clients
2012Mortgage Connect RestructuredJeff Coury joins as Managing Partner and new CEO to lead the innovation of new closing model